GDPR Compliance Statement

Last Updated: May 22, 2026

1. Introduction

While CoastaxProTech is an Australian-based company, we recognize that some of our website visitors and clients may be located in the European Union. We are committed to compliance with the General Data Protection Regulation (GDPR) for all EU residents who interact with our services.

2. Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: You have given clear consent for us to process your personal data for specific purposes.
• Contract: Processing is necessary for the performance of a contract with you.
• Legal Obligation: Processing is necessary for compliance with legal obligations.
• Legitimate Interests: Processing is necessary for our legitimate interests, provided these do not override your fundamental rights.

3. Data Controller

CoastaxProTech is the data controller responsible for your personal data. Our contact details are:

CoastaxProTech
Level 8, 120 Collins Street
Melbourne VIC 3000
Australia
Email: [email protected]

4. Your GDPR Rights

If you are a resident of the European Union, you have the following rights under GDPR:

4.1 Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee for this service.

4.2 Right to Rectification

You have the right to request correction of any information you believe is inaccurate or incomplete.

4.3 Right to Erasure

You have the right to request deletion of your personal data under certain conditions.

4.4 Right to Restrict Processing

You have the right to request restriction of processing of your personal data under certain conditions.

4.5 Right to Object to Processing

You have the right to object to our processing of your personal data under certain conditions.

4.6 Right to Data Portability

You have the right to request transfer of your data to another organization, or directly to you, under certain conditions.

4.7 Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw consent at any time.

5. Exercising Your Rights

To exercise any of these rights, please contact us at:

Email: [email protected]

We will respond to your request within one month. In complex cases, we may extend this period by two additional months, and we will inform you of any such extension.

6. Data Protection Officer

For GDPR-related inquiries, you may contact our Data Protection Officer:

Email: [email protected]

7. International Data Transfers

As an Australian company, data you provide to us may be transferred to and stored in Australia. We ensure that appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses approved by the European Commission
• Adequate security measures to protect your data
• Compliance with both Australian Privacy Principles and GDPR requirements

8. Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

9. Automated Decision Making and Profiling

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

10. Data Retention

We retain your personal data only for as long as necessary for the purposes set out in our Privacy Policy. Retention periods vary depending on:

• The nature of the data
• Why it is collected and processed
• Legal and regulatory requirements

11. Third-Party Processors

We may engage third-party service providers to process data on our behalf. All such processors are:

• Carefully selected and vetted
• Bound by data processing agreements
• Required to implement appropriate technical and organizational security measures
• Only permitted to process data for specified purposes

12. Cookies and Tracking

We use cookies and similar technologies. For EU visitors, we obtain explicit consent before placing non-essential cookies. For detailed information, please see our Cookies Policy.

13. Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with a supervisory authority in the EU member state of your habitual residence, place of work, or place of alleged infringement.

14. Children's Data

We do not knowingly collect or process personal data from children under 16 years of age without parental consent. If we become aware of such data, we will take steps to delete it immediately.

15. Updates to This Statement

We may update this GDPR Compliance Statement from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this statement periodically.

16. Contact Information

For any questions regarding GDPR compliance or to exercise your rights, please contact:

Email: [email protected]
Address: Level 8, 120 Collins Street, Melbourne VIC 3000, Australia